If you have met your deductible and are covered for my nutrition services based on your diagnosis then you pay your copay.  If you have not met your deductible and my services are covered then you pay for the appointments until you've met your deductible (just like car insurance). Forms of payment:  HSA or FSA card and all major credit cards (plus 3% surcharge) as well as Venmo or Cash App, or check and cash.

How do payments work? 

Here's the catch, dietitians cannot legally diagnose. Your insurance might not require a referral, but I can't diagnose your condition so I will need a faxed referral from your doctor or provider about  your health (diabetes, hypertension, eating disorder or disordered eating behavior) before your appointment.  See fax number in Q2.

Here's the catch, dietitians cannot legally diagnose. Your insurance might not require a referral, but I can't diagnose your condition. I will need a faxed referral from your doctor or provider about your health (diabetes, hypertension, eating disorder or disordered eating behavior) before your appointment.  See fax information on next Q.

My insurance says I don't need a referral*

Your insurance coverage and patient payment responsibility has to be verified by me BEFORE you schedule your appointment. Clients who are in-network please do the following in Healthie: 
• upload a picture ID plus front & back copy of insurance card in Documents folder
• complete intake forms with date of birth and name on insurance
• Insurance verification can take time and is usually done on Friday

Important information about insurance verification.

Please have your PCP or doctor fax your referral with the diagnostic code(s) to me with any pertinent recent notes or labs to:
Jennifer Hnat, RDN
Nutrition Atlanta
FAX: 844-308-8871

I have a referral from my doctor.

Call the phone number listed on the back of your insurance card. Ask the following plus document the time, date, person you spoke with (OR schedule a call with Kay to verify your insurance with you)
• I was diagnosed with XXX (ie: diabetes, hypertension, PCOS), is that covered?  OR
• Does my plan cover CPT code 97802 (initial appointment) and CPT code 97803 (follow up appointments) for medical nutrition therapy OR dietary counseling as preventive benefits (code Z71.3)?
• Do I need a referral? If yes, does it need to be from my primary care provider (PCP) or can any doctor refer? (*please see below)
• How many visits will you cover and over what period of time?
• Do I have a deductible and have I met my deductible?
• Are virtual appointments covered (CPT code 97802/3)? 
• Will there be a co-pay or co-insurance payment? 

What does my insurance cover?

My ultimate goal is to provide you with exceptional service to help you achieve your health and wellness aspirations. Currently I am in United Health Care and Aetna networks*

My ultimate goal is to provide you with exceptional service to help you achieve your health and wellness aspirations. Currently I am in United Health Care and Aetna networks {Blue Cross Blue Shield has closed enrollment to new dietitians and I have tried to be an in-network provider for over five years}.

Insurance FAQ's

*Blue Cross Blue Shield has closed enrollment to new dietitians even though I have tried to be an in-network provider for over 5 years.